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Describe your issue in just a few short words...

Please enter the details of your request. Feel free to share any details about your situation here, that you think will be helpful for us to serve you better and resolve your issue.

If you can't remember exactly, please do your best to choose the time of year or month.

Also potentially referred to as item number or SKU, typically located on a product tag, packaging, or the bottom of your product.

If you don't know your model or part number, you can locate it here: If more than one, just separate w/ a comma. Ex. 2 of part b7, 1 of part d9, 3 of part e4

Using plain language, just describe your product to us. i.e. Event Tent, White Frame 12 x 12 Pop-up Slant Leg Canopy, 2-person dome tent etc.

Please do NOT use dashes to list your number, but include your area code. Example: 8044567899 INSTEAD of 804-456-7899

Ex. 123 Cherry Street

Ex. PO Box 987

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